Team communication

Feedback works best when it is specific

Vague feedback makes people anxious. Specific feedback gives them a handle.

~5 minLeadership
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01 · the shape

Good job is nice, not useful

Praise and critique both need detail. Without the situation, behavior, and impact, the person cannot repeat the good part or change the rough part.

manager · feedback draft

The useful signal is usually already there.

team has a map

Leadership bugs are system bugs too. Pull context out and the team graph starts wobbling.

02 · the move

Anchor it in observable behavior

Describe what happened, why it mattered, and what to continue or adjust. Keep identity out of it. Focus on behavior the person can control.

feedback.txt

Specific praise teaches the behavior you want repeated.

03 · the check

Give feedback while it is fresh

Feedback decays. A tiny note this week beats a dramatic monologue three months from now.

team clarity switchboard
muddy
clear0
muddy: people can move, but they are guessing while they do it

Flip the switches and watch the story turn into a tiny operating model.

0parts: situation, behavior, impact
0clear next action
0personality diagnoses
04 · the takeaway

Clarity is respect

Specific feedback lowers the emotional tax because it turns a cloudy judgment into a workable observation.

source trail